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Subscription Frequently Asked Questions

Here are a few FAQs that might help you regarding your St. Augustine Social Subscription…

Q: I just subscribed to St. Augustine Social, when will I receive my subscription?
We initiate new subscriptions at the release of the next issue. For example, if you are subscribing in August to receive the Aug/Sep issue, you won’t receive the current issue on stands, you will receive the October/November issue. If you would like the current issue out, visit your local Publix grocery store and purchase the latest issue from the magazine aisle. Or, pick up a free copy at one of our magazine stands outlined in the next question.

Q:  I mailed in a check to subscribe, but it hasn’t been cashed yet, should I cancel the check? 
No.  It’s likely we have received your subscription request but not entered it into our system yet. We are a small team and enter new subscriptions into the system on a bi-monthly basis. Please sit tight and be patient with us!

Q: I mailed in my subscription form, but haven’t received confirmation of my order or a magazine in the mail yet, where is it?
Subscriptions that are submitted via mail and entered into our mail system on the 20th of the month before each issue is printed.  If we received your subscription after the 20th, you’ve missed the cutoff for this issue and will receive the following issue in the mail.  If you did not provide an email on your mailed in subscription card, we cannot provide a confirmation of order.  However, if you did provide an email address, you will receive a confirmation when your email is added to our system.

Q: I didn’t receive my magazine in the mail, where is it. 
Likely lost in the mail.  It happens quite a bit and we hate that! Unfortunately we can’t ship an additional copy becuase of the expense to mail a single issue.  You can pick up a free copy of the magazine at one of our local free distribution places in town:

Kookaburra Coffee Shops
1835 US HWY 1 South Suites 133
St. Augustine, FL 32084

The Hyppo Cafe
1765 Tree Blvd
St. Augustine, FL 32084

West to East
77 San Marco Ave #2
St. Augustine, FL 32084

Diane’s Natural Market
841 S Ponce De Leon Blvd
St. Augustine, FL 32084

DOS Coffee & Wine
300 San Marco Avenue
St. Augustine, FL 32084

Hagan Ace – Anastasia Island
3033 A1A S
St. Augustine, FL 32080

Hagan Ace – U.S.1
3050 US-1
St. Augustine, FL 32086

You may also request that an additional copy be added to your subscription and extend your subscription to make up for the issue that got lost in the mail.

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